Elements and Performance Criteria
- Engage stakeholders to support return to work activities
- Working relationships are established with stakeholders in the rehabilitation and return to work process
- Information is provided on return to work status and stakeholder roles, responsibilities and obligations are confirmed
- Commitment of injured worker is gained and maintained throughout the return to work process
- Accurate and timely information is provided to all relevant stakeholders in accordance with organisational policy and procedures
- Stakeholder motivation and commitment to the process is maintained through timely and effective written and oral communication
- Assist injured worker with ongoing suitable employment
- Active discussion with employer is maintained regarding ongoing provision of safe and suitable duties in accordance with medical clearance
- Where required, vocational counselling and training are arranged/coordinated in line with employment options which reflect the rehabilitation goal
- Conflict and non-compliance with the rehabilitation process are addressed and managed in accordance with the legislation and organisational policy and procedures
- Referrals for treatment, functional capacity evaluation and other support services are provided in accordance with organisational policy and procedures
- Review progress against return to work plan
- Reports are requested and meetings held with the injured worker and other stakeholders to assess progress in the achievement of return to work goals and to address issues where necessary
- Problem solving is undertaken with the injured worker and other stakeholders to address issues as they arise and modify actions to maintain momentum of return to work process
- Engage stakeholders to support return to work activities
- Working relationships are established with stakeholders in the rehabilitation and return to work process.
- Information is provided on return to work status and stakeholder roles, responsibilities and obligations are confirmed.
- Commitment of injured worker is gained and maintained throughout the return to work process.
- Accurate and timely information is provided to all relevant stakeholders in accordance with organisational policy and procedures.
- Stakeholder motivation and commitment to the process is maintained through timely and effective written and oral communication.
- Assist injured worker with ongoing suitable employment
- Active discussion with employer is maintained regarding ongoing provision of safe and suitable duties in accordance with medical clearance.
- Where required, vocational counselling and training are arranged/coordinated in line with employment options which reflect the rehabilitation goal.
- Conflict and non-compliance with the rehabilitation process are addressed and managed in accordance with the legislation and organisational policy and procedures.
- Referrals for treatment, functional capacity evaluation and other support services are provided in accordance with organisational policy and procedures.
- Review progress against return to work plan
- Reports are requested and meetings held with the injured worker and other stakeholders to assess progress in the achievement of return to work goals and to address issues where necessary.
- Problem solving is undertaken with the injured worker and other stakeholders to address issues as they arise and modify actions to maintain momentum of return to work process.